Refund policy

Return & Refund Policy

Effective Date: July 29, 2026

At Vparis, we take pride in carefully packaging and inspecting every order before it is shipped. Please read our policy carefully before making a purchase.

Returns

Due to the nature of our products and for hygiene reasons, all sales are final.

We do not accept returns or exchanges for:

  • Change of mind

  • Incorrect product selection

  • Personal preference

  • Gift purchases

  • Wear and tear after delivery

  • Items that have been worn, used, damaged, or altered after delivery

We encourage all customers to carefully review product descriptions, measurements, materials, and images before completing their purchase.

Refunds

As all sales are final, refunds are generally not provided.

However, if you receive:

  • A damaged item

  • An incorrect item

  • An item with a manufacturing defect

please contact us within 24 hours of receiving your order.

Your email should include:

  • Your order number

  • Your full name

  • A description of the issue

  • Clear photos showing the product and its packaging

Once your request has been reviewed and approved, we may, at our discretion:

  • Send a replacement item (subject to availability), or

  • Issue a full or partial refund to your original payment method.

  • Terms and conditions apply.

Non-Refundable Situations

Refunds or replacements will not be provided for:

  • Normal wear and tear

  • Damage caused by misuse, accidents, or improper care

  • Damage caused by prolonged exposure to water, chlorine, perfumes, lotions, chemicals, or cleaning products

  • Damage caused by incorrect storage

  • Minor variations in color or appearance due to lighting, photography, or screen settings

Processing Time

If a refund is approved, it will be processed to your original payment method. Processing times may vary depending on your payment provider or bank.

Cancellations

Orders may only be cancelled before they have been processed or dispatched.

Once an order has been prepared for shipment or shipped, it cannot be cancelled.

Contact Us

If you have any questions regarding this policy or need assistance with your order, please contact us at contact@vparis.ae.

Thank you for choosing Vparis.

Elegance, thoughtfully delivered.